Responsible Use of AI at Samaritans of Texas

At Samaritans of Texas, we believe technology should support people—not replace them. We use artificial intelligence (AI) tools in a limited, responsible way to help us communicate clearly, stay organized, and reach more neighbors in need. This page explains how we use AI, how we don’t use it, and the safeguards we keep in place.

How We Use AI

Samaritans of Texas uses AI tools only in supporting roles, such as:

  • Drafting and editing social media posts, emails, and website content

  • Designing images and layouts for outreach and events

  • Organizing ideas for programs, campaigns, and community education

  • Assisting with basic administrative tasks and planning

In all of these areas, AI is simply a creative and organizational helper. It does not make decisions about people, programs, or services.

How We Do Not Use AI

We do not use AI to:

  • Decide who does or does not receive help

  • Score, rank, or profile donors, volunteers, or community members

  • Replace pastoral care, counseling, or human judgment

  • Provide medical, legal, or safety advice

  • Create explicit, harmful, deceptive, or hateful content

Any decisions that affect people—especially those we serve—are always made by real people, not algorithms.

Human Review and Oversight

Even when AI tools are used to draft or suggest content:

  • A staff member reviews, edits, and approves all public-facing content

  • Communications are checked for accuracy, clarity, and tone

  • We compare outputs to our mission, values, and principles of honesty, dignity, and compassion

AI may help us save time or find better wording, but human beings are always responsible for what we publish and how we communicate.

Our Ethical & Faith-Aligned Commitments

As a nonprofit serving Central Texas, we are committed to using technology in ways that:

  • Honor the dignity and privacy of every person

  • Avoid discrimination or unfair treatment of any group

  • Refuse to exploit fear, shame, or vulnerability

  • Support—not overshadow—real human connection and care

We prohibit the use of AI for any purpose that is harmful, exploitative, deceptive, or inconsistent with our mission to “serve the underserved” with integrity and compassion.

Questions or Concerns?

If you have questions or concerns about how Samaritans of Texas uses AI or other technology, we welcome your feedback.

You can contact us at:
Email: info@samaritansoftexas.org
Phone: (512)931-1235

We are committed to transparency and ongoing improvement as technology and laws continue to evolve.