SAFE RIDE HOME

SAFE RIDE HOME rideGTX

rideGTX is a City of Georgetown program that partners with Uber and zTrip to provide accessible transportation 24/7, year-round. It launched in May 2025.

Program Overview

  • Uber riders get up to 10 discounted rides per month for trips that start and end in the service area. Riders pay the first $4, and the City subsidizes up to $10 per ride. Riders pay any remaining balance over $14.
  • zTrip riders (WAV) get unlimited rides in the service area and also pay the first $4 per trip.
  • Eligibility: Trips must start and end within the service area (Georgetown city limits plus Baylor Scott & White and Ascension Seton Williamson hospitals in Round Rock).

How to Use rideGTX

Uber Riders

  • Download or use your existing Uber app (iOS or Android).
  • No smartphone? Call 1-833-USE-UBER (1-833-873-8237).
  • Download your monthly voucher pack (up to 10 rides/month) to your Uber Wallet:
    Get Uber Voucher or scan the QR code →
  • Rides that start and end within the service area will automatically apply the voucher at checkout.
  • Eligible Uber products: UberX, UberXL, UberX Share. (Premium services like Uber Priority are not eligible.)

zTrip Riders (WAV Service)

  • For wheelchair-accessible rides, call the 24/7 zTrip call center: 512-337-9796.
  • Ramps available for easy boarding. WAV vehicles meet ADA and DOJ requirements.
  • Rides can be scheduled up to two weeks in advance and may be recurring.
  • Carpooled trips count as one trip and incur only one $4 fee, regardless of the number of riders.
$4Rider copay per trip
+$10City subsidy (max)
10Uber rides / month
24/7Service availability

Questions? Contact the City of Georgetown transportation team. For emergencies, dial 911.